FAQ

1. When will my order arrive?

All orders are dispatched within 24 hours.

Delivery typically takes 3–7 business days depending on your location.

 

2. Do you offer Cash on Delivery (COD)?

Yes. COD is available across India for seamless and secure shopping.

 

3. What is your return & replacement policy?

We provide a 7-Day Easy Replacement for products that are damaged or not working as expected.

Simply share your order number and a short video of the issue — our team will assist you immediately.

 

4. Do your products include a warranty?

Yes, every product comes with a 1-Year Warranty covering manufacturing defects.

 

5. How do I track my order?

You’ll receive a tracking link via SMS/Email once your order is shipped.

You can also track your order anytime through the Track Order section on our website.

 

6. Are TECNOLOGIA products safe and certified?

Absolutely.

All our products are tested for quality, durability, and safety — ensuring a reliable experience with every device.

 

7. What payment methods are supported?

We support:

• UPI (GPay, PhonePe, Paytm)

• Debit/Credit Cards

• Net Banking

• Cash on Delivery

 

8. How do I contact customer support?

Our support team is available 24/7.

You can reach us through WhatsApp, Email, or the Contact page.

 

9. My order is delayed. What should I do?

Courier delays can happen occasionally.

If your tracking hasn’t updated for 48 hours, reach out to us — we’ll help resolve it quickly.

 

10. Can I cancel my order?

Orders can be cancelled before they are shipped.

After dispatch, cancellations are no longer possible — however, you can request a replacement if there’s an issue.